Frequently asked questions about AI

AI (artificial intelligence) is software that can learn and adapt. Unlike conventional software with fixed rules, AI can recognise patterns, make predictions and improve through data. Example: while classic software processes invoices according to set rules, AI can learn to understand different invoice formats and even spot errors.

The choice depends on your use case. For text processing we recommend ChatGPT (OpenAI), Claude (Anthropic) or Gemini (Google). For image generation, Midjourney or DALL-E. For automation, Make.com or n8n. When choosing tools, we advise you according to your needs.

Yes, but it depends on the right implementation. What matters: EU server locations (e.g. Claude is available in the EU), data processing agreements, no transfer of personal data without a legal basis, and transparent documentation. We support you with GDPR-compliant AI integration.

The initial consultation (30 min.) is free. After that we offer flexible packages: compact consulting (half a day) from €800, intensive consulting (1 day) from €1,500, or long-term support by effort. All prices are plus VAT.

That depends on the scope. Simple use cases (e.g. AI for email summaries) can be implemented in 1–2 weeks. Complex projects (e.g. customer-specific AI models) take 3–6 months. Our approach: quick wins first, then expansion.

No, not necessarily. Modern AI tools are easy to use. In our workshops, non-technical people learn to use AI in everyday work, too. For complex implementations we take care of the technical side.

Particularly suitable: document processing (invoices, contracts), customer enquiries (chatbots, email sorting), content creation (marketing copy, summaries), data analysis and reporting. Rule of thumb: recurring tasks with a clear pattern work best.

AI doesn’t replace people, it supports them. It takes over repetitive tasks and gives employees time for more demanding work. Example: instead of checking invoices manually, employees focus on exceptions and strategic decisions. AI is a tool, not a replacement.

All three are language models, but with different strengths: ChatGPT (OpenAI) is the best known and versatile. Claude (Anthropic) is especially strong with long texts and ethical alignment. Gemini (Google) shines when integrated with Google services. Which tool fits depends on your use case.

Key measures: 1) Use business versions with data processing agreements. 2) Anonymise sensitive data before entering it into AI. 3) For the highest requirements, host AI yourself (on-premise). 4) Train employees in safe use of AI. We draw up a security concept for you.

Yes, we develop what you need: custom GPTs for specific workflows, fine-tuned models for your data, API integrations into existing systems, and complete AI platforms. Contact us for a no-obligation quote.

ROI can be measured on several levels: 1) time saved (e.g. 10h/week through automation), 2) fewer errors (e.g. 30% fewer errors), 3) revenue growth (e.g. better leads through AI qualification), 4) customer satisfaction (e.g. faster response times). We define clear KPIs with you before the project starts.